ISO is an important part of an organization, and a company seeking to implement ISO should consider the structure of the consulting firm they are hiring before moving forward to avoid possible lingering design pitfalls on the street. In many cases, organizations looking to implement ISO are more concerned with budget than anything else, but the structure of the ISO consulting business used can be just as important. Having established the goal of the ISO implementation project, the organization must be diligent not only in planning the project internally, but also in hiring a consultant. It is understandable that organizations want to save on profits, but when choosing ISO consulting services an organization must also consider the extent to which it is willing to sacrifice quality to save money.
The strategic decision of any company to implement a quality management system or any other ISO management system and obtain ISO certification will have a profound impact on the organization.
A great ISO 9001 consultant will be flexible to suit your needs, but you will need to consider how their experience will help you get the most out of your business. A good consultant will not be an expert in their field, but will know how to get the most out of you and use your knowledge to build a system.
It is also important that the consultant understands your industry, they do not need to be an expert, but they should have some understanding of how your industry and industry works. Starting from scratch, a consultant can conduct a gap analysis of your business to help you plan exactly what needs to be done before your business is upgraded to ISO as certification requirements.
Some have a combination of informal and formal elements of the management system, in which case the consultant can conduct a gap analysis and internal audit to create a single system that meets the requirements of management system standards.
ISO 17021 defines consulting services as participation in the development, implementation or maintenance of a management system, and provides examples such as the preparation of manuals and procedures or the provision of specific advice or instructions for the development and implementation of a management system. The next level of service standard for management consulting is the preparation of a global ISO standard for management consulting services – ISO 20700 “Guidelines for management consulting” – by the ISO PC 280 project committee, which is currently under development and is considered by ISO as one of the “best selling » ISO standards.
ISO standards cover “minimum acceptable” processes and standards of practice for consulting service providers. As ISO 9001 is used around the world, it is understandable that there is a constant demand from organizations that feel they need a consultant to help demonstrate both exactly what the standard dictates and how those specific requirements can be related and applied to their specific business. and his sector is their special business of it.